Contact Us

This charge of $69.99 or less is in response to our Membership Upgrades for 2022 where we are changing how we do our memberships to save you money and give you more per box. You can read more about that here.

Please note that 2022 renewals are now scheduled for every 3-months, every quarter.

So you will not be charged again for nearly another 90-days.

Absolutely, you can cancel anytime with no questions asked. Please complete the contact us form and label it as “My Membership.”

Please try the following to log into your account.

• Go to theflycrate.com/login/ and try logging in here rather than attempting to log in at checkout.
• Avoid using your username, please enter your email that is linked to your account in the “Username / Email” field. According to our technical team, usernames with spaces are causing repeated errors.
• Refresh the page or clear your cache and cookies in your browser. You can read how to do this here. *Clicking this link will open an unaffiliated How-To article in a new tab explaining how to do this in all browsers available.

Did none of these work? Send us an email, we are more than happy to help!

Your tracking information via the United States Postal Service (USPS) should indicate exactly when your package is expected to be delivered. If your package has been marked “Delivered” and you have still not received it after 1-business day, please contact us so we can help. 🙂

If you did not receive tracking information for your order please contact us.

Typically, we ship orders within a quick turnaround time of 1 to 2 business days from the date of your purchase. This means you can expect your fly fishing gear, flies, and accessories to be on their way to you shortly after placing your order.

You may pause anytime you choose. Shoot us an email at support@theflycrate.com or contact us here.